We are hiring a SALES SUPPORT OFFICER EN-IT

Location: Roeselare, Belgium
Job Type: Full-Time
Department: Customer Service Team (6 people)
Reports To: Customer Service & Project Manager 

 

About Modular Lighting Instruments

At Modular Lighting Instruments, we redefine the boundaries of light with innovation, craftsmanship and a relentless pursuit of perfection. As leaders in the architectural lighting industry, we combine cutting-edge technology with timeless design to create lighting solutions that transform spaces and inspire creativity. Our commitment to quality and excellence is reflected in every product we create, each one a testament to our passion for innovation and design.

We believe in the power of light to influence mood, enhance environments and bring spaces to life. Our team of dedicated professionals works together to push the boundaries of what’s possible, delivering exceptional products that meet the needs of interior professionals and consumers worldwide.

 

YOUR RESPONSIBILITIES

Sales support | You are in close connection with our external sales team as a first line contact to our B2B customers, with focus on our direct selling partners. 

Technical support | You are part of creating the right proposal for a project, offer product assistance and provide technical support.

Project support | Close follow up for the projects you are working on from quotation up to project completion. 

Commercial and administrative excellence hand in hand | Administrative tasks related to project registration and follow up are an important base and need to be managed in an effective way but always in a good balance with the commercial capabilities. 
You will be involved in different commercial activities such as small events with our partners, visits from B2B customers with architects and showroom visits on a regular base.

YOUR PROFILE

  • Team-player mentality. Good commercial skills, as you will be dealing directly with partners, installers, architects etc. 
  • Fluency in Dutch and English, and an above average knowledge of Italian. Knowledge of French is a plus. 
  • Experience in lighting is a plus; interest in technology is a must. 
  • Proactiveness when it comes to project follow-up, internal coordination etc. 
  • Knowledge of a CRM / SAP or another ERP system is an advantage.

 

WHY JOIN US?

At Modular Lighting Instruments, you’ll be part of an international team passionate about innovation and pushing the boundaries of design. We encourage creative thinking and the exploration of new ideas.

Learning is fundamental to our culture. You will have the opportunity to learn every day, acquiring new skills and perspectives through customised online programmes and on-the-job experiences.

Our onboarding program includes support from an experienced colleague during the training period, allowing room for personal initiative.

Additionally, your benefits package will include:

  • Flexible working hours
  • Remote working 2 days per week
  • Lunch vouchers
  • Collective bonus
  • Medical insurance
  • Pension fund
  • Bike leasing
  • Social events
  • Well-being activities